Privacy Policy

1. Who We Are

Dorsle Ltd (trading as Wychwood Games) is the data controller for personal information collected through this website and our services. We are registered in England and Wales (company number 14567890).

2. What We Collect

We may collect the following personal information:

• Name and email address (when you contact us or book an event)
• Company name and role (for corporate bookings)
• Message content (from contact form submissions)
• Device and browser information (via standard server logs)

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and process bookings
• Deliver and manage our game experiences
• Send event confirmations and logistics information
• Improve our website and services

We will not send you marketing communications unless you have opted in. You can withdraw consent at any time.

4. Legal Basis for Processing

We process your data on the basis of: legitimate interest (to respond to enquiries and run our business), contractual necessity (to fulfil bookings), and consent (for any marketing communications).

5. Data Sharing

We do not sell your personal data. We may share information with trusted service providers who assist in delivering our services (e.g. email hosting, payment processing). All third parties are required to handle your data in accordance with applicable data protection laws.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months. Booking records are retained for up to 6 years for accounting purposes.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us by email at privacy@wychwood.games.

8. Cookies

This website uses only essential cookies required for the site to function. We do not use tracking cookies, analytics cookies, or third-party advertising cookies.

9. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on this page.